Terms of service

Welcome to hollowgrove.us. These Terms of Service govern your use of the HOLLOWGROVE website and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website.

1. Website Use

You may use hollowgrove.us for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website for unlawful or fraudulent purposes.
Attempt to interfere with the operation or security of the website.
Access areas or systems that you are not authorized to access.
Submit false, misleading, or fraudulent information.
Copy, reproduce, distribute, or exploit website content without appropriate authorization.

2. Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, colors, and other product information accurately.

However, colors and visual appearance may vary depending on your device, display settings, lighting, photography, and other factors.

Customers should review product specifications and measurements carefully before placing an order.

3. Product Availability

Product availability may change without notice.

If an ordered product becomes unavailable or we are unable to fulfill an order as originally accepted, we may contact you regarding available options, including cancellation and refund where applicable.

4. Pricing

Prices displayed on the website are subject to change.

The applicable product price and shipping charge will be presented during checkout before an order is submitted.

Applicable taxes and other charges, where required, may be added to the order total.

5. Orders and Payment

By submitting an order, you represent that the information provided during checkout is accurate and complete.

Orders are generally processed within 1–2 business days after successful order placement and payment authorization.

We reserve the right to review or decline an order when reasonably necessary, including in cases involving suspected fraud, inaccurate information, pricing errors, product availability issues, or other legitimate business reasons.

6. Shipping

Our standard shipping charge is $50 unless otherwise stated at checkout or through a valid promotion.

Shipping and delivery are subject to our Shipping Policy.

7. Returns and Refunds

Returns are generally accepted within 30 days of delivery for eligible products.

All returns and refunds are subject to our Return and Refund Policy.

8. Intellectual Property

Unless otherwise indicated, content on hollowgrove.us, including text, logos, graphics, photographs, product descriptions, designs, and other materials, is owned by or licensed to HOLLOWGROVE and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publicly display, or commercially exploit website content without appropriate authorization.

9. Third-Party Services

Our website may use third-party services for payment processing, analytics, website functionality, shipping, fraud prevention, or other business operations.

Third-party services may operate under their own terms and privacy policies.

10. Disclaimer

To the extent permitted by applicable law, the website and its content are provided for general shopping and informational purposes.

We do not guarantee that the website will always be available, uninterrupted, error-free, or free from every technical issue.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited under applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, HOLLOWGROVE will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such limitation is not permitted by law.